Terms & Conditions

These Terms & Conditions (“Terms”) govern access to and use of the website https://www.ftxlogistics.llc, including its content, freight quote forms, contact forms, carrier-related forms, and other website features operated by FTX Logistics LLC (“FTX Logistics,” “we,” “us,” or “our”).

By accessing or using the website, you agree to these Terms. If you do not agree, do not use the website or submit information through its forms.

1. Company Information

2. Website Purpose

The website provides general information about FTX Logistics, its capabilities, and transportation-related services.

The website may allow users to:

• request freight quotes;
• submit shipment information;
• contact FTX Logistics;
• inquire about shipper services;
• inquire about carrier relationships;
• submit driver or carrier information;
• access general logistics information.

Website content is provided for general informational and business inquiry purposes.

3. No Automatic Transportation Agreement

Submitting a form, requesting a quote, sending an email, or communicating through the website does not automatically:

• create a transportation contract;
• create a broker-carrier agreement;
• create a shipper-broker agreement;
• create a carrier relationship;
• guarantee acceptance of a shipment;
• reserve equipment;
• guarantee a pickup or delivery time;
• obligate FTX Logistics to provide services.

A binding service arrangement exists only after the applicable parties agree to the relevant terms and FTX Logistics provides written confirmation or other formal acceptance.

Separate written agreements, rate confirmations, bills of lading, carrier agreements, shipper agreements, tariffs, or other transaction documents may apply. In the event of a conflict, the applicable separately executed or transaction-specific document will control.

4. Role of FTX Logistics

FTX Logistics may arrange or coordinate transportation through authorized motor carriers or other transportation providers, depending on the applicable service and operating authority.

A freight broker generally arranges transportation by an authorized carrier rather than physically transporting the cargo itself. FMCSA describes a broker as an intermediary that arranges transportation between a shipper and motor carrier. (FMCSA)

Nothing on the website should be interpreted as expanding FTX Logistics’ legal role beyond the role established by its operating authority and the applicable written agreement for a specific transaction.

5. Quotes and Estimates

Freight rates, transit times, capacity statements, and other information provided through the website or in response to a quote request are estimates unless expressly confirmed in writing.

Quotes may be based on information provided by the user, including:

• pickup and delivery locations;
• shipment dates;
• freight classification;
• cargo type;
• weight;
• dimensions;
• equipment requirements;
• handling requirements;
• accessorial services;
• market capacity;
• fuel prices;
• carrier availability.

A quote may change if:

• shipment information is incomplete or inaccurate;
• the actual weight, dimensions, quantity, or freight class differs;
• pickup or delivery requirements change;
• accessorial services are required;
• detention, layover, storage, redelivery, reconsignment, lumper, toll, permit, or similar charges apply;
• capacity or market conditions change;
• the shipment is delayed or modified;
• the cargo requires special permits, handling, equipment, or insurance.

A website estimate does not guarantee final pricing.

6. User Responsibilities

Users agree to provide accurate, current, and complete information.

The user is responsible for disclosing all material shipment information, including:

• accurate cargo description;
• total weight;
• dimensions;
• quantity;
• freight class where applicable;
• pickup and delivery requirements;
• equipment requirements;
• temperature requirements;
• loading and unloading requirements;
• hazardous or regulated characteristics;
• high-value status;
• special handling requirements;
• appointment requirements;
• any condition that may affect safety, legality, pricing, or carrier selection.

FTX Logistics may rely on the information provided by the user.

The user is responsible for losses, delays, charges, or consequences resulting from materially inaccurate, incomplete, or misleading information, subject to applicable law and written agreements.

7. Prohibited and Restricted Shipments

Users must not submit or tender cargo that is unlawful, prohibited, improperly packaged, inaccurately described, or unsafe.

The following may require advance written approval, special documentation, specific equipment, or may not be accepted:

• hazardous materials;
• explosives;
• firearms or ammunition;
• controlled substances;
• illegal goods;
• radioactive materials;
• live animals;
• human remains;
• currency;
• negotiable instruments;
• precious metals;
• jewelry;
• artwork;
• high-value electronics;
• temperature-sensitive products;
• oversized or overweight loads;
• household goods;
• waste or contaminated materials;
• cargo requiring permits or specialized handling.

Submitting information through the website does not constitute acceptance of any restricted shipment.

8. Carrier and Driver Submissions

Submitting a carrier or driver form does not guarantee:

• onboarding;
• approval;
• assignment of freight;
• employment;
• independent contractor status;
• a minimum volume of loads;
• a specific rate;
• continued participation.

FTX Logistics may verify:

• operating authority;
• insurance;
• safety history;
• registration;
• equipment;
• identity;
• references;
• compliance information;
• other qualifications.

FTX Logistics may accept or reject an application in accordance with applicable law and business requirements.

Nothing on the website creates an employment relationship.

9. Communications Consent

By voluntarily providing your telephone number or email address, you authorize FTX Logistics to contact you regarding:

• your inquiry;
• your freight quote request;
• shipment details;
• carrier or driver application;
• requested services;
• related business communications.

Communications may occur by telephone, email, or text message where permitted by law.

Consent to receive promotional marketing communications is not a condition of purchasing or receiving services unless explicitly stated otherwise.

Users may request that promotional communications stop, but FTX Logistics may continue sending necessary transactional or service-related messages.

10. Electronic Communications

You consent to receive communications and records electronically where permitted by law.

Electronic communications may include:

• quote responses;
• service updates;
• form confirmations;
• policy notices;
• terms updates;
• operational messages.

You are responsible for maintaining a valid email address and checking communications related to your inquiry or shipment.

11. Website Use

You agree not to:

• use the website for unlawful purposes;
• submit false or misleading information;
• impersonate another person or company;
• interfere with website security;
• introduce malicious code;
• attempt unauthorized access;
• scrape or extract website data through automated means without permission;
• overload or disrupt the website;
• use the website to distribute spam;
• copy or exploit website content beyond permitted use;
• submit confidential information you are not authorized to disclose.

We may restrict or block access where misuse is suspected.

12. Intellectual Property

The website and its content, including:

• text;
• graphics;
• branding;
• logos;
• page layouts;
• design elements;
• photographs;
• icons;
• software;
• code;
• downloadable materials;

are owned by or licensed to FTX Logistics and are protected by applicable intellectual-property laws.

Users may view and use the website for legitimate personal or business inquiry purposes.

Users may not reproduce, distribute, modify, publish, sell, license, or commercially exploit website content without prior written permission.

13. Third-Party Services and Links

The website may include links to or integrations with third-party services.

FTX Logistics does not control and is not responsible for:

• third-party websites;
• third-party content;
• third-party availability;
• third-party privacy practices;
• third-party security;
• third-party products or services.

Access to a third-party website is at the user’s own risk and may be subject to separate terms and privacy policies.

14. Website Availability

We do not guarantee that the website will always be:

• available;
• uninterrupted;
• error-free;
• secure;
• free from harmful components;
• compatible with every device or browser.

We may modify, suspend, restrict, or discontinue any part of the website without prior notice.

15. Informational Accuracy

We use reasonable efforts to maintain accurate website information, but content may become incomplete, outdated, or inaccurate.

Website content does not constitute:

• legal advice;
• tax advice;
• insurance advice;
• customs advice;
• safety advice;
• a guaranteed transportation commitment.

Users should obtain professional advice where appropriate.

16. Cargo Loss, Damage, and Delay

Cargo claims, liability for loss or damage, delay claims, filing deadlines, limitations of liability, and claim procedures are governed by:

• applicable law;
• the bill of lading;
• carrier terms;
• broker-carrier agreements;
• shipper agreements;
• rate confirmations;
• insurance terms;
• other transaction-specific documents.

Nothing on the website creates additional cargo liability or changes liability established under applicable law or written agreements.

Pickup and delivery times are estimates unless expressly guaranteed in a separate written agreement.

FTX Logistics is not responsible for delays caused by events outside its reasonable control, subject to applicable law and written agreements.

17. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

FTX Logistics disclaims warranties concerning:

• merchantability;
• fitness for a particular purpose;
• non-infringement;
• accuracy;
• availability;
• reliability;
• security;
• uninterrupted operation.

Nothing in this section excludes warranties that cannot lawfully be excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, FTX Logistics will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

• website access or use;
• inability to access the website;
• reliance on website content;
• submission of a form;
• website errors or interruptions;
• third-party links or services;
• unauthorized access beyond reasonable control.

This website limitation does not replace or alter liability terms contained in a separately executed transportation or service agreement.

Some jurisdictions do not permit certain liability exclusions, so parts of this section may not apply.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless FTX Logistics and its officers, employees, contractors, and representatives from claims, losses, liabilities, damages, and reasonable expenses arising from:

• your unlawful use of the website;
• your violation of these Terms;
• information you submit without authorization;
• materially false or misleading information;
• infringement of third-party rights.

This provision does not apply where prohibited by law.

20. Privacy

Our collection and use of personal information are described in the Privacy Policy: https://www.ftxlogistics.llc/privacy

The Privacy Policy is incorporated into these Terms by reference.

21. Force Majeure

FTX Logistics is not responsible for website or service delays caused by events outside its reasonable control, including:

• severe weather;
• natural disasters;
• road closures;
• accidents;
• labor disputes;
• government actions;
• civil unrest;
• war;
• terrorism;
• public-health emergencies;
• power failures;
• Internet or telecommunications failures;
• cyber incidents;
• equipment shortages;
• carrier capacity disruptions.

Any specific rights and obligations concerning force majeure may also be governed by applicable written agreements.

22. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where federal law or another mandatory law applies.

Any dispute relating solely to use of the website will be brought in a court of competent jurisdiction located in Collin County, Texas, unless applicable law requires otherwise.

Transportation-related disputes may be governed by separate agreements, federal transportation law, or other applicable jurisdictional provisions.

23. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect.

The invalid provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted by law.

24. Waiver

Failure by FTX Logistics to enforce any provision does not waive the right to enforce that provision later.

A waiver is effective only when made in writing by an authorized representative.

25. Entire Agreement

These Terms and the Privacy Policy constitute the agreement governing use of the website.

They do not replace a separately executed:

• broker-carrier agreement;
• shipper agreement;
• transportation agreement;
• rate confirmation;
• bill of lading;
• service agreement;
• other transaction-specific document.

26. Changes to These Terms

FTX Logistics may update these Terms periodically.

The updated version will be published at: https://www.ftxlogistics.llc/terms

The effective date shown at the top will indicate when the current version became effective.

Continued use of the website after an update constitutes acceptance of the updated Terms to the extent permitted by law.

27. Contact Information

Questions regarding these Terms may be directed to: